Coalmarch by WorkWave | Product Support

These are the basic steps to take when adding a new CSR or any other user to your CTM account. Some of these settings may be subject to change depending on ...

This article runs through the steps to add a CTM User to an email notification list. It does not run through how to create a notification itself, if you hav...

1. Make sure you are in desk mode (You will see the softphone on the right side.) If you don't see the softphone, press the 'Desk Mode' button...