Queues

Adding and Removing Users to Queues
This article runs through the process of adding a user to queues, and the settings involved with making sure it is set up correctly.  Adding User(s) ...
Mon, 21 Nov, 2022 at 1:56 PM
Queue Settings
Description An in-depth overview of the advanced options queues gives us in terms of reaching out to agents, routing, set-up, and more. Use cases of Advanc...
Thu, 20 Apr, 2023 at 9:25 AM