Tips & Tricks for updating various settings within your CTM account.

How to Set up an Agents Voicemail
1. Make sure you are in desk mode (You will see the softphone on the right side.) If you don't see the softphone, press the 'Desk Mode' but...
Wed, 10 Aug, 2022 at 2:57 PM
Adding the Coalmarch Call Script product To CallTrackingMetrics
This process will explain how to add the SprowtSell Call Scripts product into your CallTrackingMetrics account, allowing you to utilize Call Scripts within ...
Tue, 8 Nov, 2022 at 2:26 PM
Purchasing New Numbers in CTM
 Description How to buy tracking numbers and set them up with the appropriate routing.  Steps In CTM, click on Numbers → Buy Numbers Located in t...
Thu, 9 Mar, 2023 at 1:32 PM