Tips & Tricks for updating various settings within your CTM account.

How to Update Your Call Routing (Where Calls Go)
What is call routing? Call routing determines where calls to a specific tracking number should go - i.e. to a call queue, to a phone tree, to an outside...
Mon, 19 Jul, 2021 at 3:16 PM
Scheduling Holiday Hours
This support article will outline the process of adding an exception to schedule holiday hours in CTM.  New Nav:     1...
Mon, 19 Jul, 2021 at 3:20 PM