Tips & Tricks for updating various settings within your CTM account.

How to Update Your Call Routing (Where Calls Go)
What is call routing? Call routing determines where calls to a specific tracking number should go - i.e. to a call queue, to a phone tree, to an outsi...
Wed, 22 Apr, 2020 at 9:57 AM
Scheduling Holiday Hours
This support article will outline the process of adding an exception to schedule holiday hours in CTM.  Click on the Numbers menu at the top left o...
Wed, 22 Apr, 2020 at 9:57 AM