CTM Mobile App

CTM Support Hub Resource: Softphone Guide (Mobile App)
Please visit this link to view the CTM Support Hub resource for "Softphone Guide (Mobile App)".
Wed, 22 Apr, 2020 at 9:57 AM
Downloading the app & logging in
The CallTrackingMetrics mobile app is available for iOS and Android.  We always recommend using the latest version of your mobile operating system with the ...
Wed, 22 Apr, 2020 at 9:57 AM
Using the softphone (inbound & outbound calls)
In the Call Log view, you'll see a blue phone icon in the top right. Click this to open the softphone. Once the softphone is opened, you’...
Wed, 22 Apr, 2020 at 9:57 AM
Texting in the CTM app
When you are in the "Call Log" view, you will see a row of icons at the bottom of the screen. Next to the phone icon on the far left is an icon th...
Wed, 22 Apr, 2020 at 9:57 AM