Setting up the Trust Center for each account is necessary to be compliant with the STIR/SHAKEN and A2P Regulations. For more information and steps go to: https://calltrackingmetrics.zendesk.com/hc/en-us/articles/7085382992653-Business-Registration-STIR-SHAKEN-A2P-10DLC-text-message-campaign-registration


Note that it is recommended you have a copy of your company W9 on hand when filling in the information, as the following information will be needed:

  • Legal Business Name 
  • Business Type
  • Business Industry Type
  • Employer Identification Number (EIN)
  • Website URL
  • Social Media Link
  • Business Location Information (As it appears on your W9)